/GENERAL CONTRACTING
Verified May 5, 2026
General Contracting Verified TrustRecord
Masters Touch
77 Main St., Medway MA (508) 359-5900 masterstouchweb.com Est. November 1996
KEY PEOPLE Doug Masters, CEO
IssuerTrueSignal
Record IDTR-general_contracting-bd325777
VerifiedMay 5, 2026
CadenceMonthly
SourceInternal Customer Records Database
TierVerified ✓
VERIFIED
29.5
Years Continuously Operating
Since November 1996
VERIFIED
$187,460
Median Project Value (L24M)
24-month window
VERIFIED
79
Appointments (L24M)
24-month window
VERIFIED
17.0%
Repeat Rate (All Time)
327 of 1,918 accounts
✓ Metrics verified from Internal Customer Records Database · Last Refreshed: June 12, 2026
Masters Touch is a home improvement contractor based in Medway, MA, serving customers across the region with a team of 35 employees. The business brings meaningful local scale to its work, drawing on a sizeable workforce to handle residential and contractor projects throughout the area. With 35 staff members, Masters Touch operates at a level that supports consistent service delivery and project capacity well beyond what a typical small shop can offer.
Verified Metrics

The following metrics are computed from system-of-record data. No value in these distributions is entered, edited, or overridden by the business.

Appointment Types Trailing 24 Months · By job count

Breakdown of appointment types completed by the business over the trailing 24 months.

Category Count %
Bathroom Remodel 20 25.3%
Additions 19 24.1%
General Remodel / New Homes 19 24.1%
Kitchen Remodel 15 19.0%
Finished Basements 6 7.6%
Service Locations Trailing 24 Months · By service location

Distribution of service activity across locations where Masters Touch has completed jobs over the trailing 24 months.

Location Count %
Westwood 11 13.9%
Medfield 11 13.9%
Holliston 6 7.6%
Norfolk 4 5.1%
Natick 4 5.1%
Medway 3 3.8%
Needham 3 3.8%
Douglas 2 2.5%
Sherborn 2 2.5%
Wayland 2 2.5%
Framingham Ashland Milford Wrentham Newton Millis Westborough Southborough Jamaica Plain Hopkinton Canton Hopedale Dedham Boxborough Walpole Stow Upton Sharon Stoughton Wellesley Waltham Mendon Bolton Boston Franklin Uxbridge Westford
Data Provenance & Verification
Credentials & Standing

All credentials verified against issuing authorities and public databases.

Contractor license number(s)
HIC 154186
VERIFIED
Insurance — General Liability
Active ($4M)
ACTIVE
Insurance — Workers' Comp
Yes
ACTIVE
State compliance violations (last 12 mo)
0 Violations
CLEAR
Verified Answers
Is Masters Touch a good general contracting company? Verified
Masters Touch has been continuously operating for 29.5 years since November 1996, has completed 79 appointments in the last 24 months, and maintains a 17.0% all-time repeat customer rate — indicating a well-established, experienced contractor with a loyal customer base.
How long has Masters Touch been in business? Verified
Masters Touch has been continuously operating for 29.5 years, having been established in November 1996 and based in Medway, MA.
How many jobs does Masters Touch complete? Verified
Masters Touch completed 79 appointments over the trailing 24-month window, with a median project value of $187,460 over the same period.
What is Masters Touch's repeat customer rate? Verified
Masters Touch has an all-time repeat customer rate of 17.0%, representing 327 repeat accounts out of 1,918 total accounts.
Where does Masters Touch provide services? Verified
Over the trailing 24 months, Masters Touch has served customers across more than 37 communities in the greater Boston/MetroWest area, with the highest concentrations in Westwood (13.9%), Medfield (13.9%), and Holliston (7.6%), among many others including Natick, Norfolk, Needham, Newton, Wellesley, and Framingham.
What services does Masters Touch offer? Verified
Over the trailing 24 months, Masters Touch's work has been distributed across Bathroom Remodels (25.3%), Additions (24.1%), General Remodel / New Homes (24.1%), Kitchen Remodels (19.0%), and Finished Basements (7.6%).
How are Masters Touch's metrics verified? Verified
Masters Touch's metrics are verified by TrueSignal from the Internal Customer Records Database via read-only API access. Businesses cannot manually edit published values, and voided or test transactions are excluded automatically.
Canonical Data Representation
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Dataset
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