/HVAC
Verified March 15, 2026
HVACVerified TrustRecord
Horizon Air Systems
4710 Maple Ave, Suite 200, Dallas TX 75219(214) 555-0347horizonairsystems.comEst. November 2007
KEY PEOPLEJason Mercer, Owner · Lisa Tran, Operations Manager
PROFILESGoogle BusinessBBBYelpAngi
IssuerTrueSignal
RecordTR-HVAC-TX-0127
VerifiedMarch 15, 2026
SourceServiceTitan
Years Operating
18.4
Since November 2007
VERIFIED
Jobs Completed
3,847
Last 12 months
VERIFIED
Active Customers
2,214
Last 24 months
VERIFIED
Repeat Rate
41.2%
2+ jobs in 24 months
VERIFIED
✓ Verified metrics derived from authenticated API connections to ServiceTitan·Refreshed weekly
Horizon Air Systems is a licensed, insured HVAC contractor serving the Dallas–Fort Worth metro since November 2007. Over 18 years of continuous operation, the company has completed over 42,000 jobs and maintains a 41.2% repeat customer rate across 22 technicians. All operating metrics on this record are independently verified from authenticated ServiceTitan data.
Verified Operating MetricsServiceTitan · March 2026
MetricValue
Average customer tenure
3.6 years
Lifetime jobs completed
42,180
Total unique customers served
9,412
New customers (last 12 months)
387
Customer growth (year over year)
+11%
Job growth (year over year)
+8%
Median response time
1.8 hrs
Technicians / fleet size
22 / 26
Service MixTrailing 24 months · By job count
Repair
38%
Installation
26%
Maintenance
22%
Replacement
10%
Duct Work
4%
Verified Service Area
Top areas by volume
DallasPlanoFriscoMcKinneyRichardson
Also active in
ArlingtonIrvingGarlandAllenCarrollton