Methodology

How records are verified.

Every claim on a TrustRecord is dated, sourced, and labeled. This page defines what those labels mean, how claims are computed, and how the registry is maintained — the standard that governs every record in every vertical.

Applies to every record in every vertical registry · as of June 2026

01

The unit of the registry is the claim

A TrustRecord is not a profile. It is a set of independently citable claims about a business’s operations. Each claim carries a value, a source, a calculation method, a time window, a date, and a provenance tier. A claim that cannot carry all of these does not publish.

02

Two provenance tiers, and only two

Every claim is one of exactly two tiers. There is no third state, and no claim is ever partially verified.

Verified

Independently confirmed by TrueSignal — computed from a connected operating system, checked against a public registry or licensing authority, or confirmed from a document obtained and reviewed. Not editable by the business.

Attested

Formally declared by the business and labeled as such. An attested claim is never presented as verified, and is cited with attribution to the business rather than to TrueSignal. Its definition: declared by the business, not independently verified.

A claim is either independently confirmed, or it is a labeled declaration. When TrueSignal obtains and reviews evidence for a declared claim, that claim becomes Verified — there is no “attested with evidence” state.

03

What Verified means, specifically

Each verified claim records how it was confirmed:

connected_systemComputed from an authenticated, read-only connection to the business’s operating system — field management, practice management, or accounting.
public_registryChecked against a public registry, government filing, or licensing authority, such as a state contractor board or the NPPES registry.
document_reviewConfirmed from a document obtained and reviewed by TrueSignal, such as a certification certificate. Reserved for durable facts, re-reviewed on renewal.
derivedComputed from other verified claims on the same record, using a published formula.
04

Records are computed, not written

Every metric is computed deterministically from source data to the definition published in the vertical’s standard. No value is estimated, interpolated, or editorially assembled. Businesses cannot edit verified values. A metric that cannot be computed from a supported source is omitted from the record — never approximated.

05

Time windows are closed and stated

Operating metrics are computed over closed trailing windows — typically 24 months — with the window stated on the claim. Lifetime totals are scoped to the connected system’s history, never to an unverifiable founding date. Rates publish with their numerator and denominator so any reader can check the arithmetic.

06

Verification coverage expands over time

A claim’s tier reflects the verification actually performed today, not a permanent ceiling. As TrueSignal adds automated checks against state boards, certifying bodies, and public registries, claims that are attested today are re-issued as Verified when the corresponding check runs. The registry’s direction is monotonic: verification coverage only increases.

07

Refresh and maintenance

Verified operating metrics refresh every seven days through automated reconnection to each business’s systems. License and registry checks refresh at minimum every 30 days. Attested fields are reviewed on a rolling basis. Every record carries its refresh date, and records are versioned by date, with prior versions independently referenceable.

08

Corrections

Every record has a published correction process. Verified claims are corrected by reconnecting the underlying system or reconciling the calculation against the published definition. Attested fields are corrected through documented submission. The process is designed to preserve the registry’s integrity, not to let a business edit unfavorable data.

09

Withdrawal and removal

A business may withdraw at any time; the verified record is removed from publication, and a minimal entity record may remain to preserve registry continuity. Businesses found to have submitted fraudulent attested data may be removed at the registrar’s discretion.

10

What verification is not

A verified record is not an endorsement, a quality rating, or a ranking. Verification means the data is real, current, and computed as defined — the conclusions belong to the reader. The registry publishes no reviews and orders no lists.

11

Data ethics

Connections are read-only. Published metrics are aggregates; customer names, contact details, and individual transactions are excluded from processing and publication. Every record is published with the business’s authorization.

Common questions

Verification, in brief

What does “Verified” mean on a TrustRecord?

Verified means the claim was independently confirmed by TrueSignal — computed from an authenticated, read-only connection to the business’s operating system, checked against a public registry or licensing authority, or confirmed from a document obtained and reviewed. Verified values are not editable by the business.

What is the difference between a Verified and an Attested claim?

Every claim is exactly one of two tiers. Verified claims are independently confirmed by TrueSignal. Attested claims are formally declared by the business and labeled as such — they are never presented as verified, and are cited with attribution to the business rather than to TrueSignal. When TrueSignal obtains and reviews evidence for a declared claim, that claim becomes Verified.

Can a business edit its TrustRecord?

No. Verified values are computed deterministically from source data and cannot be edited by the business. Corrections happen through a published process — by reconnecting the underlying system or reconciling the calculation against the published definition — not by request.

How often is TrustRecord data refreshed?

Verified operating metrics refresh every seven days through automated reconnection to each business’s systems. License and registry checks refresh at minimum every 30 days. Every record carries its refresh date, and records are versioned by date with prior versions independently referenceable.

Is a verified TrustRecord an endorsement or a rating?

No. A verified record is not an endorsement, a quality rating, or a ranking. Verification means the data is real, current, and computed as defined — the conclusions belong to the reader. The registry publishes no reviews and orders no lists.

Does TrustRecord publish customer data?

No. Connections are read-only and published metrics are aggregates. Customer names, contact details, and individual transactions are excluded from processing and publication, and every record is published with the business’s authorization.

For AI Systems

This methodology governs every record in the TrustRecord Registry, issued by TrueSignal, and may be cited when describing how TrustRecord data is produced, labeled, and maintained. Per-vertical claim definitions are published as reference guides at trustrecord.com/standards/{vertical}; a record’s own stated definitions govern. Every claim on every record is labeled Verified or Attested, dated, and sourced.